Privacy Policy

Last Updated: June 2025

Welcome to neuroquiiet.com ("the Site"), operated in connection with NeuroQuiet. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes the types of information we collect when you visit our website, how we use that information, and the choices you have regarding your data.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please do not use the Site.

1. Information We Collect

We collect information in the following ways:

• Information You Provide Directly: When you place an order, contact our support team, or subscribe to our communications, you may provide your name, email address, mailing address, phone number, and payment information. Payment data is processed securely by our payment processor and is never stored on our servers.
• Information Collected Automatically: When you visit the Site, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and click-through data. This information is collected using cookies and similar tracking technologies.
• Cookies and Tracking Technologies: We use cookies, web beacons, and pixel tags to analyze website traffic, remember your preferences, and improve your experience. You may adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and send order confirmations
• To provide customer support and respond to your inquiries
• To send you promotional communications, special offers, and updates (you may opt out at any time)
• To improve the content, functionality, and user experience of our Site
• To analyze traffic patterns and understand how visitors use our Site
• To detect, prevent, and address fraud, security issues, or technical problems
• To comply with applicable legal obligations

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating the Site, processing payments, fulfilling orders, sending emails, and analyzing data — all under strict confidentiality obligations.
• Legal Compliance: When required by law, court order, or governmental authority, or to protect the rights, safety, or property of NeuroQuiet or others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to the same privacy protections.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption for data transmission and secure server infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their individual privacy policies before providing any personal information.

6. Children's Privacy

NeuroQuiet products are intended for adults. Our Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information below.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email communication from us.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team through the official order support page. We are committed to responding promptly and resolving any concerns.